Advice & Support

If you are contacting the GSA Advice Service with questions or queries about Coronavirus and the University’s response to this, you can find information including FAQs and details of who to contact at the University HERE.

Studying for a postgraduate programme can be incredibly challenging. You may be living in a new city (or even a new country), meeting new people, and discovering new theories, ideas and concepts.

At the GSA Advice Service, we recognise that this is only the start of the challenges which you might face as a postgraduate student. You might find that you aren’t getting on with the people on your programme, you might feel homesick or lonely, or you might have illnesses which affect your studies.

The GSA Advice Service is here to help you meet these (and other) challenges in your University experience, and to help you to make sure you do the best you can in your studies.

What can you help with?

The GSA Advisers are able to specifically advise you on the following issues:

  • The Exceptional Circumstances process and procedures
  • Submitting an academic appeal at the Formal and Review stage
  • Problems with your supervisor
  • Academic misconduct
  • Student discipline
  • Submitting a complaint to the University

Our Advisers are also really experienced in the support available to you both from the University and in the wider community. We can help you to access support for:

If you aren’t sure who can help you or where to turn to, please come and see us in the Advice Service – if we can’t help you, we can work with you to find out an appropriate source of support.

How do I access Support from the GSA?

You can find advice and guidance in regards to a University process or procedure on our webpages, here.

If you’d like to speak with an Adviser at the GSA, please book an appointment by emailing advice@yorkgsa.org along with your “Confidential Advice Record” (CAR)

GSA Advice Service appointments can be held virtually, in person or by phone. We can also provide advice and guidance via email.

Who are our Advisers?

Chris and Sam are the Advisers at the GSA. They work with students facing difficulties to find the best way forward, and have experience in supporting a wide range of students.